Privacy Policy (Updated 06th. Sep, 2023)
overN(to as the company, "we", "us", "our") complies with the Personal Information protection regulations under the Information and Communication Network Utilization Promotion and Information Protection Act and the Personal Information Protection Act.
We protect the rights and interest of users by setting personal information processing policies as follow:
This page is used to inform users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
We will not use of share your information with anyone and others that are not owned or controlled by us except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meaning, which is accessible and downloaded at Solchestra website and app unless otherwise defined in this Privacy Policy.
Information to be collected and method of collection
Personal information items to be collected
Your name, e-mail address and phone number, password, profile information(Nickname, profile picture)
(Anyone under the age of 13) a parent or guardian's name, e-mail address, and phone number
If you are already logged into the Services and Facebook or another SNSs to merge your profiles, you are allowing the Services to access your information (Name, User's ID/URL, Profile picture, age, list of user's friends, e-mail address, and phone number) and you are agreeing to the Facebook or other SNS's Terms of Use in your use of the Services.
Personal Information collected by the above method can be used for the purpose of item 2 below.
When you use the Services, we may automatically collect the following categories and specific pieces of information about you - your IP address, Cookies, your contact information (i.e., length of use of the App, the type of work you do, or your occupation), your mobile information (i.e., your country of residence, language, OS version, device ID).
We may collect Personal Information to provide specialized services in the event of reasons such as membership, participation, prize receipt, and so on.
When you purchased subscriptions, we may collect Personal information to process virtual coins or other items through the service app or website.
Use of collected information
We use the collected information of users from the following purposes.
Purchase and delivery of products and services. We use your Personal Information to take and handle orders, deliver products and services, process payments, communicate with users about Personal Information.
Identification of identity, personal identification, restriction of use of members who violate the terms of use, prevention of fraudulent use and unauthorized use of defective members, confirmation of intention to join, confirmation whether consent from the parents or guardian of children under 13 or equivalent minimum age(under 13 age in USA, under 16 age in EU) so as to collect personal information, Handling of complaints, such as handling complaints, identifying oneself when exercising the rights of legal representatives in the future, preserving records for dispute settlement in the future, delivering notices, and confirming intention to leave the member
Statistics on brand-new services, delivery of advertising information such as events, provision of services and advertisements according to statistical characteristics, identification of access frequency.
We may use In-app content (data) generated in addition to your personal information for advertising campaigns, contests, and promotional purposes.
Solchestra is designed to allow users to share his or her performance around the world. Most of the information(content) that you provide to us through the use of the service is the information that you request us to disclose. You share your information when using and communicating with our services, and we disclose your personal information to operate services, improve delivery, understand, customize, support and market our services.
User-generated content is posted according to your personal information settings and is disclosure by default. Users can delete the content by setting it up.
Sharing and provision your information
Except for the following cases, we will not share personal information with a third party.
: Cases where the user gives prior consent for sharing his or her Personal Information
: Cases where there is a request from an investigative agency in accordance with the provisions of laws and regulations
: Other cases where there is a request from an investigative agency in accordance with the procedures and methods prescribed by laws for investigative purposes
Provision of Personal Information to third-parties
In order to facilitate the processing of personal information, we notifies the subcontractors who entrusts the processing of personal information (hereinafter referred to a s the trustee) and the contents of the personal information processing as follows:
We entrust "Amazon Web Service" with data archiving and infrastructure management for personal information.
Amazon Web Service only manages the server physically and, in principle, does not access user's personal information.
Destruction of Personal Information and method
We destroy, without delay, personal information after fulfilling the purpose of collection. However, it shall be separately retained into separate DBs, if necessary to be maintained for the protection of user rights during a specific period under the relevant laws and regulations. It shall not be used for purposes other than storage and shall be destroyed without delay after the expiration date.
All Personal Information is stored in an electronic file format, which are deleted by technical methods making it unrestorable and unrecoverable.
You can refuse the use of cookies by selecting the appropriate settings on your browser. Therefore, you can prevent your browser from accepting all cookies, block cookies, and when cookies will expire.
If you do this, however, you may have to manually adjust some preferences whenever you visit a site and some features and services may not work.
Mobile Device Access
We may request Personal information about, and access or permission to, certain features from your mobile device.
Users may disagree with the collection only for optional access rights items, and may receive the service even if not agreeing.
Android: User's mobile device's information, microphone, camera, images, location information and language, and Bluetooth
IOS: User's mobile device's information, location including specific geographical location detected through SIM card, camera, images, microphone, and Bluetooth
Even if you delete the app on your mobile device, the user's member account is maintained.
If you wish to delete, you can withdrawal in App or through customer support. However, the identification of serviceable areas may be compulsory for copyright purposes.
Technical, managerial and physical measures for protection of personal information
In order to prevent the loss, theft, leakage, alteration or damage of personal information of the users, the we take technical, managerial and physical measures for securing safety as follows:
The user's password is one-way encrypted, so only he or she can know it.
We work to protect the security of user's personal information during transmission by using encryption protocols and software.
We offer security features to protect user's privacy information against unauthorized access and loss of data by hacking, computer viruses, etc.
We provide education and training for staffs treating personal information and classify the level of authority to access to personal information processing system.
We appoint a staff responsible for protecting personal information with minimum authority and minimum number of staffs.
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